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Visitor Orientation: Human-Computer Interaction in Digital Places
Anders Hedman, CID
Opponent: Ralf Schröder
February 21 2001 10.00 - NB! in room E1!
The thesis presents a
visitor-oriented perspective on human-computer interaction and offers it
as an alternative or complement to user-orientation. The theisis reports
from studies of visitors in digital environments with strong connotations
of place. The main findings are that visitors have unique needs going beyond
They are concerned with environmental sterility/richness
They seek environmental perspicuity
They experience informational content in novel ways
They have stron opinions about digital environments
They develop strong attitudinal responses
Transportation tools do not help visitors to develop more postitive environmental
In order to explain the
visitor-oriented perspective a comparison with the user-oriented perspective
is presented. Limitations of the user-oriented perspective are brought
to the foreground and ist dominance in questioned. The domincance
of the user-oriented perspective in human-computer interaction is questioned
against the background of a growing field of practical possiblities inherent
in: the online world, the world of gaming, and the virtual environments.
In these settings, the subject is often more of a visitor than a user.
Proposed reading for the CSCW class
From Anders Hedmans thesis (will be handed out during the dissertation)
Chapter 2; Tools and Users p 15
Chapter 4: Visitor Orientation
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Last update: January 29 2001
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